Hull's Local
Alarm Monitoring Services
Serving East Yorkshires Towns and Villages
Monitored burglar alarm systems are usually specified by the client’s insurance company or by our surveyor, who grades the business activity and the risk of financial loss that may occur following a burglary.
Alarm Monitoring
Alarm monitoring is more usually associated with commercial premises but the need arises in a domestic situation where insurers ask for it or where the customer feels the need for it.
The system installed may be the same or similar to a bells only system, except when the alarm is activated, a signal informs an Alarm Receiving Centre.
They may confirm that the alarm is not false, and if necessary, they inform the Police and keyholder. Alarm systems in this category are engineer-inspected and tested twice a year as a mandatory requirement of the police authority
Telephone:
01482 712495
Monitored Alarms
Monitored alarm systems don’t always have to have a police response. A customer may wish to have a keyholder response only.
Keyholder names and telephone numbers are held by the alarm receiving centre and called upon should the need arise. Alarm systems in this category are engineer inspected and tested once a year.
Telephone:
01482 712495
Fire Alarm Monitoring
The technology for monitoring Fire alarms is the same as that used in the monitored of burglar alarms.
The signalling equipment can be a “stand-alone” unit with its own power supply and backup batteries, or a fire alarm panel can work in conjunction with the site burglar alarm signalling equipment.
Digicom (Digital Communicator) signalling
With this system, alarm signals from the system are monitored by an Alarm Receiving Centre, but the telephone line is not monitored, so if it is cut, no signal is sent. If the telephone cable is accessible, the system can be easily overcome, although the sounders will operate.
CSL G2r (GPRS Radio Module) signalling
The CSL G2r is ideal for installations where there is no telephone line available. By utilising Radio GPRS (mobile phone technology), there are no associated call costs that end users would experience with telephone line based signalling such as digital communicators.
The GPRS module periodically poll’s to the alarm receiving centre to confirm signalling integrity. Should polling fail, the alarm receiving centre becomes aware of a signal path failure.
CSL Dualcom (digital communicator/GPRS Radio Module) Dual Path Signalling
These are systems that monitor the signal path between the protected premises and the Alarm Receiving Centre. Dual Path Signalling is a (Digicom) digital communicator combined with a (CSL G2r) GPRS module.
Under normal circumstances, the digital communicator and GPRS module periodically poll to the alarm receiving centre to confirm signalling integrity.
Should one of the signal paths fail, the good path immediately signals a path failure to the alarm receiving centre. Should both paths fail, the alarm receiving centre becomes aware of a polling failure.
The frequency of polling is dependent on the grade of the equipment. Higher grades poll more frequently, lower grades poll less frequently.
Telephone:
01482 712495
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Alarm Installation and Repair
Client Review
Had a problem with the house alarm, we rang and an engineer, Chris, great guy, was round a few hours later. Great customer service, all problems sorted out. Very happy customer...

Alarm Installation and Repair
Client Review
City Alarms attended my house alarm on Friday as it had died a few days into the start of the lockdown. Chris worked effectively, efficiently, and tidily to resolve the problems. He had to fit a new battery, detector, and bell box and make a repair, all carried out professionally.
Throughout his visit, he wore a face mask and told us, upon entering our house, that he had just sanitised his hands.
It was very reassuring. Chris was friendly and explained everything he was doing and why it needed to be done. This was the first time that I had used City Alarms, and I would have no problem using them again when the need arose. I thought that the cost of the repairs was reasonable.
Thank you

Alarm Installation and Repair
Client Review
We have just had our annual inspection and as usual, it was carried out with no problem.
I have used City Alarms for many years now and they always get the job done with no fuss.

Alarm Installation and Repair
Client Review
I have used City Alarms a great deal over the last 12 months throughout building works I have carried out across Bransholme and have received nothing but a professional, friendly and reliable service.
They have delivered every single time I have needed them and feedback from all tenants is that they have been friendly, efficient and helpful.
I cannot recommend highly enough and look forward to working with them again in the future.

Alarm Installation and Repair
Client Review
Just had my annual maintenance/inspection done on my alarm and as always was done in a professional manner.
Nice also to see that City Alarms are training up new engineers for the future.
Can highly recommend City Alarms, thanks Peter and the team, Ray

Alarm Installation and Repair
Client Review
Brilliant service - friendly and professional, and really went the extra mile! Thanks so much.