We appreciate customer scepticism when making contact with any trade for the first time, the thought of shoddy over priced work is always a fear. To allay this fear we have introduced a client comments page so our customers old and new can comment about their experiences with us, and post them for all to read.
It’s in our interest to keep our customers happy, it leads to recommendations. Our installation techniques, communication skills and customer service are the result of 25 years experience.
Proud of our customer service, we’re always available to answer customer telephone enquiries and we will respond to a corrective call out within 4 hours (usually 1 hour) or by customer specified appointment.
Annual service agreements are available to all our alarm customers. This involves an annual system inspection and test, and free engineer 24 hour call out, for a small annual fee. Service agreements are mandatory where the alarm system is monitored for police or fire brigade response. We also adopt alarm systems where the installation was carried out by another company, and bring that system under our umbrella of care. Exceptions being, the system is not DIY installed or a service contract is not still active with a third party.
A benefit of using a family firm is the continuity of service. With contact over the years you will come to know the people you’re dealing with on a personal level, and we will come to know you.
We have an excellent business ethic and do not engage in false or deceptive tactics. By using a SSAIB Certificated company, you are assured that we have been subject to a range of relevant checks with respect to both technical competence and professional conduct.
SSAIB is NOT a trade association
SSAIB is a Certification Body. Certification Bodies do not have ‘members’. Companies cannot simply join these organisations by paying a fee. SSAIB has rigorous standards of assessment that ensure quality and reliability, thus only reputable companies will be listed.
Hulls Leading Alarm & Security Installation Specialists
23 Highfield, Sutton, Hull, East Riding of Yorkshire, HU7 4TW